Yard Guards PDX – Privacy Policy
Effective Date: January 10, 2026
Plain-Language Summary
We respect your privacy. We collect only the information needed to provide our dog waste removal services and never sell your data.
By using our services or submitting information to us, you acknowledge that you have read and agree to this Privacy Policy.
1. Information We Collect
We collect personal information necessary to provide our services, including:
- Name, address, phone number, and email
- Payment information (processed securely through Stripe)
- Service details, yard instructions, number of dogs, etc.
- Optional information you provide
When you use our website or online forms, we may also collect:
- IP addresses and browser/device information
Children's Privacy
We do not knowingly collect information from children under 13 and comply with COPPA regulations. Our services are not intended for children under 13.
You are responsible for providing accurate and up-to-date information. Yard Guards PDX is not responsible for errors or delays resulting from inaccurate information provided by customers.
2. How We Use Your Information
We use your information to:
- Provide, schedule, and manage your dog waste removal service
- Process payments and send receipts
- Respond to questions, requests, or service issues
- Use aggregated or anonymized data for internal business analytics and service improvements
- Communicate about account status, cancellations, and the option to resume services
2a. Marketing Communications
By providing your phone number and email, you consent to receive marketing communications from Yard Guards PDX via email or SMS.
- Message and data rates may apply
- You can opt out of marketing messages at any time:
- Reply STOP to opt out of SMS messages
- Click the unsubscribe link in any marketing email
Service-related texts and emails — such as scheduling confirmations, on-the-way notifications, invoices, and important account updates — are part of your service agreement and are not considered marketing communications.
4. Data Security
We take reasonable measures to protect your personal information. While we strive to protect your data, no method of transmission or storage is completely secure.
In the event of a data breach involving personal information, we will notify affected individuals in accordance with applicable Oregon law.
Limitation of Liability
While we take reasonable measures to protect your personal information, Yard Guards PDX is not liable for any loss or misuse of data resulting from circumstances beyond our control, including unauthorized access by third parties.
5. Your Rights
You can contact us at support@yardguardspdx.com to:
- Access or correct your personal information
- Request deletion of your personal information
6. Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Maintain service records, including contacting former customers regarding account status or the option to resume services
Payment and financial records may be retained for up to 10 years for tax and accounting purposes.
7. Privacy Policy Updates
We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the most recent update.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
9. Contact Us
For questions about this Privacy Policy or your personal information, email us at support@yardguardspdx.com.